Technical Services

In addition to licensing VividLogic IP to customers, VividLogic provides consulting and support services to port, test, deploy and maintain its licensed software on the devices.

Technologies such as Tru2way are very complex and include several protocols such as OCAP, Cable Card, DOCSIS, Closed Captioning, Common Download, EAS messages, IEEE 1394, 5C Content Protection, etc.

VividLogic assists customers in the following ways:

• Porting the software to the customers Target Hardware Platform
• Integrating the software and system testing it
• Working with Customer Engineers to integrate customer applications and customer software
• Compliance testing the software using the VividLogic head end and VividLogic compliance test tools
• Assisting customers with their CableLabs testing and certification process
• Providing maintenance and technical support for customer products after deployment

Key Benefits

• VividLogic customers will have quick and timely access to a pool of highly skilled engineers trained in Tru2way STB, HDTV, DLNA and IEEE 1394
• Technical help from VividLogic will bring our customers quickly up to speed on Tru2way and related protocols reducing time-to-market